Privacy Policy

TwentyNine Eleven Impact Partners, LLC ("2911," "we," "us," or "our") respects your privacy. This policy describes what information we collect when you visit 2911impactpartners.com(the "Site"), how we use it, who we share it with, and the choices you have.

If you have questions, contact us at info@2911impactpartners.com.

1. Information we collect

Information you give us directly

When you complete the discovery call request form on our Contact page, we collect the details you provide -- typically your name, email address, organization name, role, and any context you choose to share about your situation. We do not require any information beyond what is needed to respond to your request.

Information collected automatically

Like most websites, ours collects certain technical information automatically when you visit, including your IP address, browser type, device type, pages viewed, time spent on each page, and the source that referred you to the Site. This data is collected through Google Analytics 4 and is used to understand how visitors use the Site so we can improve it.

Google Analytics uses cookies and similar technologies to collect this information. You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.

2. How we use your information

We use the information we collect to:

• Respond to discovery call requests and follow up with a practical next step
• Determine whether 2911 is the right partner for your organization
• Understand how visitors find and use the Site so we can improve it
• Comply with legal obligations

We do not use your information for automated decision-making or profiling. We do not send marketing emails unless you have separately opted in to receive them.

3. How we share your information

We do not sell your personal information. We share it only in the following limited circumstances:

HubSpot

Form submissions are processed and stored through HubSpot, Inc., our customer relationship management platform. HubSpot acts as a data processor on our behalf and is bound by its own Privacy Policy. We use HubSpot solely to manage inquiry responses and do not use it for unsolicited outreach.

Google Analytics

Site usage data is processed by Google LLC through Google Analytics 4. Google may use this data as described in its Privacy Policy. We have configured Google Analytics to anonymize IP addresses where supported.

Legal requirements and protection

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of 2911, our clients, or the public.

4. Data retention

We retain form submission data in HubSpot for as long as necessary to manage our client relationships and fulfill any resulting engagements. If you would like your information deleted, contact us at info@2911impactpartners.com and we will act on your request promptly.

Google Analytics data is retained according to the retention settings in our Google Analytics account, currently set to 14 months.

5. Your rights and choices

Depending on where you are located, you may have the right to access, correct, delete, or restrict the processing of your personal information. Residents of California (CCPA), Virginia (VCDPA), Colorado (CPA), and other states with privacy laws may exercise their rights by contacting us directly.

To exercise any of these rights, email us at info@2911impactpartners.com with "Privacy Request" in the subject line. We will respond within 30 days.

6. Cookies

The Site uses cookies for analytics purposes only (Google Analytics). We do not use advertising cookies, tracking pixels from social networks, or behavioral retargeting technology. You can control cookies through your browser settings or the Google Analytics opt-out tool linked above.

7. Children

The Site is not directed to children under 13 and we do not knowingly collect personal information from anyone under 13. If you believe a child has submitted information through the Site, contact us and we will delete it.

8. Links to other sites

The Site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

9. Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

10. Contact us